Legal · Privacy
Privacy
ELK Architecture South Coast respects your privacy. This policy explains what personal information we collect, why we collect it, and how we handle it in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
Information we collect
We collect the details you provide when you make an enquiry — your name, email address, phone number, project location and any information you share about your project. We also collect basic technical data such as pages visited, referring site and device type to help us improve the website.
How we use your information
Your information is used to respond to your enquiry, prepare fee proposals, deliver architectural and interior design services, and keep you informed about your project. We do not sell your personal information.
Disclosure
We may share limited information with consultants, contractors and service providers engaged on your project, or where disclosure is required by law. Any third party we use is bound to keep your information confidential.
Storage and security
Records are stored on secure, access-controlled systems and retained only as long as needed for the project and our professional record-keeping obligations.
Access, correction and complaints
You can request access to or correction of the information we hold about you, or raise a privacy concern, by emailing wollongong@elkarchitecture.com.au. We will respond within a reasonable time.
Updates
We may update this policy from time to time. The current version will always be published on this page.